A: We’re a full-service marketing agency offering social media management, web design, SEO, paid ads, branding, and more.
We Are Usually Asked About
Q: Who do you typically work with?
A: We work with startups, service businesses, e-commerce brands, and entrepreneurs ready to scale their digital presence.
Q: Where are you located?
A: We’re based in Los Angeles, CA — but we serve clients worldwide.
Q: Do you offer consultations?
A: Yes! We offer free strategy consultations to understand your goals and recommend solutions.
Q: What’s included in your social media management service?
A: Strategy, content creation, scheduling, captions, hashtags, engagement, analytics & monthly reporting.
Q: Do you offer one-time projects or ongoing monthly packages?
A: Both! We offer custom campaigns, project-based work, and long-term monthly retainers.
Q: What platforms do you manage?
A: Instagram, Facebook, TikTok, LinkedIn, Pinterest, and YouTube — plus Google Ads.
Q: Do you provide custom content creation?
A: Yes. We offer branded graphics, video edits, reels, ad creatives, and more.
Q: Can you build a website from scratch?
A: Absolutely. We offer full-service web design including strategy, UX/UI, mobile responsiveness, SEO optimization, and launch support.
Q: How much do your services cost?
A: Prices vary based on project scope. We offer customized packages tailored to your budget and business needs.
Q: Do you require a deposit?
A: Yes — for most projects, a 20% – 50% deposit is required to begin. A customized minimum deposit of 20% – 50% with a multi-stage milestone may also be considered. However, deposit amount may vary based off the project scope.
Q: Are your services refundable?
A: Due to the custom nature of our work, most services are non-refundable. Please review our Refund Policy.
Q: Do you offer payment plans?
A: For large projects, we may offer installment options. Let’s talk!
Q: How long does it take to launch a new website?
A: On average, 2–6 weeks depending on the scope and content readiness. However results can vary.
Q: When will I start seeing results from your marketing services?
A: Some services like PPC and social ads show results quickly, while SEO and organic growth can take 2–4 months.
Q: How often will I receive reports or updates?
A: Monthly, with performance breakdowns and recommendations.
Q: How do we stay in touch during a project?
A: We use email, scheduled calls, and shared folders (like Google Drive) for streamlined communication.
Q: Do you offer ongoing support after project completion?
A: Yes, we offer maintenance, content updates, and consulting as needed.
Q: Can I mix and match services into a custom package?
A: Definitely! We love building tailored solutions based on your goals and budget.
Q: I’ve worked with agencies before and was disappointed. What makes SocialFly different?
A: We combine creative strategy with data-driven execution — and treat your brand like our own. We’re transparent, passionate, and results-obsessed.
Didn't Find the Answer?
We’re here to help! Whether you have a specific project in mind, want to learn more about our process, or just need to talk strategy — let’s connect.
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